Borko Mihajlović

Bachelor of science in viticulture and fruit growing

Dispatch Logistics Coordinator

• Dispatching up to 6 dry van units (company drivers). • Facilitating daily communication and coordination between drivers and customers regarding load information. • Collecting and reviewing load paperwork. • Keeping record of loads using ProTransport software. • Tracking and tracing drivers using Motive software. • Planning loads according to DOT Hours of Service rules and regulations. • Collaborating with safety, accounting and fleet department to resolve different types of problems. • Writing weekly reports about drivers performance. • Keeping record of drivers statements, updating statements if needed and sending them to drivers.

Sales Customer Service Professional

• Contact new prospects to present and promote the company’s services and benefits. • Build relationships with new customers, coordinate car shipment schedule and price. • Use company tools to follow our specific sales process and close sale deals

Dispatch manager

• Training new employees. • Maintaining personal relationships with drivers and solving problems in driver-dispatcher relations. • Coordinating between the accounting, maintenance and dispatching departments and sending daily reports to the company owner. • Taking care of the office equipment and coordinating with the IT support team. • Monthly evaluation of dispatcher performance.

Senior Dispatch Logistics Coordinator

• Performing all duties as in the position of Junior Dispatch Logistics Coordinator. • Dispatching up to 11 trucks (company drivers and owner operators). • Dispatching dry vans, reefers and team trucks

Junior Dispatch Logistics Coordinator

Dispatching less than 5 company drivers and owner operators (dry van units). • Booking loads and working on setups with new brokers. • Uploading loads and updating load statuses using EZ Loads software. • Tracking and tracing trucks using ELD One software. • Maintaining personal relationships with drivers. • Making sure that the freight is picked up and delivered on time and corresponding with shipping and receiving facilities if needed. • Collecting BOL’s and POD’s from drivers and forwarding them to brokers and company accounting department.

Senior Sales Representative

• Demonstrating and explaining merchandise, selecting and suggesting options suitable for the customers needs. • Placing special orders. • Ordering devices according to the company sales strategy. • Cooperation with product managers in order to increase sales.

Junior Sales Representative

• Greeting and interacting with customers. • Consulting with customers to understand their needs and preferences related to merchandise. • Answering customer’s questions about merchandise. • Assisting customers with purchase decisions. • Retrieving merchandise from sales floor, stock room, or other inventory locations.